If you have a different one active, you will need to switch to the default profile in order to fix the EXC_BAD_INSTRUCTION ( Method 5). Note: All the methods above assume that you are using the default (‘login’) keychain. If that doesn’t work, remove all Office related keychains with a series of terminal commands. In case you’re not afraid to get technical, delete the login keychain belonging to the affected program and try again. If you’re using a tool like this, disable it or uninstall it to get the issue resolved. But keep in mind that Office apps are notoriously known to conflict with VPNs on macOS.